| Product |
FAQ |
| Software Series | Software Authorization/Activation Overview |
| Software Series | Pro Tools 8 Compatibility & Upgrade Information |
| DJ | Torq vs. Torq LE Feature Comparison Chart |
| Pro Tools M-Powered 8 | Pro Tools 8.0.4 Now Available for Windows 7 |
| Pro Tools M-Powered 8 | Pro Tools Now Available for Mac OS X Snow Leopard |
| Session | Installing Session on XP, Vista 32-bit, and Vista 64-bit |
| Pro Tools M-Powered 8 | Pro Tools does not install or gets stuck at loading plug-ins on launch with Windows XP or Windows Vista. |
| Session | Session Music Producer installation guide: XP SP3, Vista 32-bit SP1, & Vista 64-bit |
| Torq | Torq Tutorials—Experience the Future of DJ Technology |
| General | iZotope plug-ins appear transparent/see-through. |
| Software Series | Ableton Live Lite M-Audio Enhanced Edition: No CD or CD not recognized |
| DJ | How to get a Torq 1.5 serial number and unlock Torq 1.5 |
| General | Unable to locate M-Audio Hardware error when launching Pro Tools M-Powered |
| DJ | Recommended procedure for updating to Torq 1.5 |
| Pro Tools Essential | Getting Started with Pro Tools M-Powered Essential |
| General | Support for GForce software |
| General | Support for iZotope software |
| Key Rig | KeyRig Software Updater recommended for all KeyRig customers |
| Pro Tools Essential | Video Tutorial: Pro Tools KeyStudio Getting Started Guide |
| Pro Tools Essential | Video Tutorial: Pro Tools M-Powered Essential Installation Guide - Windows |
| Session | Session crashing or not launching, blank error messages, graphical problems |
| General | Mac OS X 10.6.3 & 10.6.4 compatibility information |
| Software Series | Performance optimization (Windows XP/Vista) |
| General | Audio only records and plays back on 1 side; how do I make it stereo? |
| General | Missing inputs in Pro-Tools M-Powered at 88.2/96; S/MUX routing problems |
| Pro Tools M-Powered 7 | Pro Tools M-Powered 7.4 Demo |
| General | Does GForce M-Tron offer support for sustain pedals? |
| General | Is it possible to move the M-Tron Tape Banks to a different drive or location? |
| Torq | Some songs don't appear in Torq browser (DRM) |
| General | What does "Add to Database Recursively" mean? |
| General | HTDM versions of iZotope plug-ins with Pro Tools TDM systems |
| Pro Tools M-Powered 7 | ProjectMix I/O Control Surface Setup for Pro Tools M-Powered |
| General | After initial installation using the included driver CD, my device is not recognized |
| General | "Windows can't verify the publisher of this driver software" message during installation |
| Software Series | Key Rig Virtual Instrument Software - Windows Operating System Compatibility |
| Software Series | No Ableton Live Lite serial number |
| Software Series | What Operating System (OS) am I running? |
| Software Series | Importing presets and sending them to your device using Enigma |
| Software Series | How to load presets from Enigma to your device |
| Delta Series | Configuring Pro Tools M-Powered with M-Audio devices; customizing the I/O setup |
| DJ | Error: No M-Audio hardware found, Torq won't open |
| DJ | How to clear MIDI assignments in Torq |
| DJ | Serial number not working for Torq 1.5 |
| General | Resolving the TBIA Error |
| General | IRQ Troubleshooting (Windows) |
| General | Problems with Sleep (Hibernation) Mode |
| Keyboard Series | Problems with USB devices - USB Root Hub Power Management problems (XP) |
| Pro Tools Essential | Technical Support for Pro Tools M-Powered Essential Software |
| Pro Tools M-Powered 8 | Axiom (2nd gen) DirectLink configuration for Pro Tools 8 |
| General | W2 and W5 Windows Vista & Windows 7 compatibility |
| Session | Piano sound always layered on top of any instrument loaded in Session |
| Pro Tools Essential | What is Pro Tools M-Powered Essential? What are the Features & Limitations? |
| Key Rig | HTTP 500 Internal Server Error - Can't certify Key Rig |
| Key Rig | Key Rig works stand alone, but as a VST plug-in it prompts me to cerity the software |
| General | How to use KeyRig as a VST plug-in with Ableton Live Lite |
| Pro Tools Essential | Pro Tools M-Powered Essential 8.0.3 update Installation Instructions - Mac OS X |
| Pro Tools Essential | Pro Tools M-Powered Essential 8.0.3 update Installation Instructions - Windows |
| Pro Tools Essential | Video Tutorial: Pro Tools M-Powered Essential Installation Guide - Mac OS X |
| Pro Tools Essential | Pro Tools KeyStudio: No M-Audio Hardware Found |
| Drum & Bass Rig | Drum and Bass Rig Windows Vista & Windows 7 compatibility |
| Session | Font xCopyFile failed or Cyclical Redundancy Check Error, Session won't install |
| Session | Is M-Audio Session software compatible with Windows 7? |
| Key Rig | Key Rig Intel Mac compatibility |
| Pro Tools Essential | Video Tutorial: Pro Tools Vocal Studio Getting Started Guide |
| Pro Tools Essential | Video Tutorial: Pro Tools Recording Studio Getting Started Guide |
| Pro Tools M-Powered 8 | Pro Tools M-Powered 8 - Vista 64-bit compatibility information |
| Ableton Live Lite | How to get a free upgrade to the latest version of Ableton Live Lite |
| Session | wglGetProcAddress failed with error 127 / Slow screen redraw |
| Ableton Live Lite | Video Tutorial: Start playing sounds with your MIDI keyboard in Ableton Live Lite |
| Pro Tools Essential | Audio interface compatibility with Pro Tools M-Powered Essential |
| Pro Tools Essential | Pro Tools M-Powered Essential MIDI Keyboard Compatibility |
| Pro Tools Essential | Error: This version of Windows is not supported by the Micro installer |
| Pro Tools Essential | Error: This version of Windows is not supported by the Producer installer |
| General | Using Conectiv and Xponent with Torq on the same computer at the same time |
| Pro Tools M-Powered 8 | M-Audio Keyboard not available in Pro Tools 8 after installing HyperControl Personality |
| General | Global BPM fluctuates when a deck under external control is the tempo master |
| General | Selecting an alternate iTunes library in Torq 1.5.1 and above |
| Pro Tools M-Powered 7 | Pro Tools M-Powered Utilities & Troubleshooting Tools |
| Pro Tools M-Powered 7 | Pro Tools M-Powered 7.4cs3 required Fast Track Ultra, Ultra 8R, & ProFire 2626 |
| Session | Session Music Producer installation guide: Windows XP SP2 & Windows Vista 32-bit |
| Torq | I click load and the effects folder is empty. How do I use the built-in effects in Torq? |
| Session | KeyStudio keyboard recognized by Session but not working (Vista) |
| Pro Tools M-Powered 7 | DAE error -6006 on launch (Win XP) Pro Tools M-Powered will not launch. |
| General | "This plug-in requires authoirzation. . ." message every time Pro Tools launches |
| Pro Tools M-Powered 7 | Error: audio files are not on a valid audio record or playback drive |
| Pro Tools M-Powered 7 | Neo access and assertion errors while saving, opening, or bouncing to disk |
| General | Darbuka and Latigo Windows Vista & Windows 7 compatibility |
| General | M-Audio Ozone and Mobile Pre Academic hardware compatibility |
| General | Darbuka and Latigo Intel Mac compatibility |
| Session | No loops, Effects Presets, or Instruments |
| Torq | Files play in reverse when using Control Vinyl or Control CDs |
| General | M-Tron: Intel Mac Compatibility |
| General | Problems installing the Minimonsta on Mac. The installer doesn't seem to finish. |
| General | GForce Virtual String Machine OS X 10.5 Leopard Compatibility |
| Key Rig | M-Audio Micro USB Setup |
| Torq LE (MixLab) | How to use headphone cueing (preview) with Torq LE (MixLab) |
| Torq | Resetting the Default MIDI Map for Xponent in Torq |
| General | Minimonsta:Melohman - Intel Mac Compatibility |
| General | impOSCar: Intel Mac Compatibility |
| General | Oddity: Intel Mac Compatibility |
| Torq | AMPutate Mode, External Mixer Mode |
| Torq | AMPutate Mode, Internal Mixer Mode |
| Torq | External Control Setup, External Mixer Mode |
| General | External Control Setup, Internal Mixer Mode |
| General | High pitched buzz/noise with external control |
| Torq | Master Recorder doesn't record anything in External Mixer Mode |
| Torq | Output is very loud and distorted |
| General | "Cannot find tape banks" and other error messages under RTAS (OS X) |
| Session | Do not unplug your M-Audio USB audio interface while Session is running! |
| Pro Tools M-Powered 7 | Pro Tools doesn't use the ProjectMix I/O's Master Fader |
| Drum & Bass Rig | Error Message when installing Drum and Bass Rig Certificate |
| General | Abort Installation . . .unable to install . . . Your operating system is not supported . . . |
| General | Can't install downloaded driver - Error: not a valid Win32 application |
| General | Performance issues with multi-core processors (Windows XP) |
| General | Mac OS X 10.6 Snow Leopard |
| General | Running Windows on a Mac: Boot Camp / Parallels |
| General | Pops and clicks with Torq at low buffer settings (OS X) |
| General | Disconnect products before installing Operating System updates |
| Software Series | Can I use the Enigma software with my keyboard/controller? |
| Software Series | No sound from virtual instruments in Pro Tools M-Powered 7.x |
| Software Series | How to store presets from your device in Enigma |
| Software Series | Use the F1-F12 keys to control software features |
| Software Series | Sudden loss of functionality under Windows XP Media Center Edition. |
| Pro Tools M-Powered 8 | Video Tutorial: Loading and playing a software instrument in Pro Tools |
| General | Windows XP 64-bit Support |
| Delta Series | Multiple (linked) audio cards with Pro Tools M-Powered? |
| General | Can I open Torq without a Conectiv or Xponent attached? |
| Enigma | Preset names do not match when downloading settings from my device to Enigma |
| Key Rig | Buzzing tone instead of instrument sounds |
| Drum & Bass Rig | Drum and Bass Rig Intel Mac Compatibility |
| Session | Play and Record your Guitar option in Session with Producer USB |
| General | CPU Meter blank in ReWire mode |
| Pro Tools M-Powered 7 | Setting up a Yamaha Motif for use with Pro Tools 7.x using MTC and MIDI Beat Clock |
| Pro Tools M-Powered 7 | Setting up an Akai MPC for use with Pro Tools 7.x using MTC and MIDI Beat Clock |
| General | Running iTunes and Torq simultaneously |
| Key Rig | New sound not selected when changing category in KeyRig's GM4 module |
| General | Audio Unit (AU) Update for Darbuka and Latigo users (Mac) |
| General | How to Authorize Darbuka and Latigo |
| General | How to Authorize WizooVerb W2/W5 |
| General | W2 and W5 Intel Mac compatibility |
| Pro Tools M-Powered 7 | iLok upgrade process/troubleshooting for ProTools M-Powered |
| Key Rig | Can't authorize Key Rig after updating, clicking M-Audio takes me to the website |
| General | Max I/O with Pro Tools M-Powered |
| Torq | Do not use built-in FX on CD Players with Torq Control CD's |
| Torq | Using the "Master Tempo" / "Key Lock" feature on CD Players |
| General | Pro Tools I/O setup does not match hardware setup |
| Pro Tools M-Powered 7 | Setting up Transport Controls in Pro Tools M-Powered/LE (Axiom Series) |
| General | Does GForce Virtual String Machine work in Logic 9? |
| General | Does the Minimonsta respond to MIDI Program Change messages? |
| General | GForce Minimonsta: Manual CC Error |
| General | GForce Virtual String Machine - GFUI Script Error |
| General | GForce Virtual String Machine crashes in 10.4.11 & 10.5.1 |
| General | GForce Virtual String Machine installation error (Windows XP) |
| General | impOSCar: Loading presets from an fxb file in Pro Tools |
| General | Oddity VST crashes in Cubase SX3 on my Mac. |
| General | Oddity: Can't reload saved configuration files |
| Torq LE (MixLab) | Cannot delete Torq Traqs installed with Torq LE, files locked |
| Pro Tools Ozone Academic Kit | Factory reset, MidAir, Oxygen8, Keystation Classic, Radium, and Ozone keyboards |
| Session | Session with Producer USB: Driver errors and/or software won't launch (Windows Vista) |
| Session | Configuring Session for use with Micro USB |
| Torq | Sync problems in AMPutate mode |
| Torq | How to ReWire Torq Xponent with Ableton Live |
| Torq | Runout Protection |
| Torq | External Control doesn't work in ReWire mode |
| Torq | Are there keyboard commands (shortcuts) for loading songs into the decks? |
| General | Can't find "Enforce Mac/PC Compatibility" in Pro Tools M-Powered 7.x |
| Pro Tools M-Powered 7 | Setting up Transport Controls in Pro Tools M-Powered/LE (Keystation Pro 88) |
| Ableton Live Lite | X-Session Pro: Assigning the crossfader in Ableton Live |
| Pro Tools M-Powered 7 | Setting up Transport Control in Pro Tools M-Powered/LE (Oxygen Series) |
| General | Pro Tools M-Powered: Error dialog asks to increase hardware buffer with no tracks open (OS X). |
| Pro Tools M-Powered 7 | Error message when installing Pro Tools M-Powered and LE 7.3 on the same system |
| Pro Tools M-Powered 7 | User Guides from the Help menu are greyed out (Pro Tools 7.3) |
| General | Missing File error message (Windows XP). |
| General | Challenge / Response dialog when launching Pro Tools M-Powered |
| General | Music Production Toolkit compatibility |
| General | Using audio interfaces other than Ozone/MobilePre |
| Drum & Bass Rig | How to Authorize Drum and Bass Rig |
| Session | Session: using WDM driver/hardware instead of ASIO. |
| Enigma | Extended MIDI Controller numbers on Series II MIDI devices |
| General | GForce / GMedia Pro Tools compatibility |
| Session | Session: Matrox video card compatibility |
| Session | Long loading times during installation |
| Session | Session: Extra drum sounds in lower octaves |
| Session | Session: Missing or Corrupt graphics |
| Pro Tools M-Powered 7 | "Unsupported audio buffer size" message when launching Pro Tools |
| Software Series | What does "Beta" mean? |
| General | Pro Tools M-Powered 7.4, compatible M-Audio devices and drivers |
| Pro Tools M-Powered 7 | Pro Tools M-Powered 6.8 on Mac OS X 10.4.x (Tiger): Use updated version Pro Tools M-Powered |
| General | Songs imported into iTunes will not update in the Torq iTunes folder if Torq is open |
| Torq | Start/Windows button cannot be mapped to control parameters in Torq |
| General | Warning message when loading a song to a deck that is playing |
| Torq | Fast Forward Cueing at beginning of timecode can cause lapse in control |
| General | GForce M-Tron: I can't seem to select the other Tape Banks. |
| General | M-Tron crashes when using MIDI CC 7 |
| General | Oddity: When I play fast I seem to get some note double triggering. |
| Torq | Do not change sample rate while using Torq's Master Recorder |
| Torq | Reverse effect cannot be used with Line-In mode in Torq |
| Torq | Absolute Mode vs. Relative Mode |
| Key Rig | Configuring M-Audio Key Rig for use with Micro USB (Windows XP) |
| Session | Session: Missing or overlapping buttons and sliders |
| General | Installing Pro Tools M-Powered and Pro Tools LE on the same system |
| Ableton Live Lite | No MIDI Remote Control option in Live Lite 6 M-Audio Enhanced Edition |
| Torq | Closing VST windows with keyboard shortcuts |
| Ableton Live Lite | Supported Audio File Formats in Ableton Live Lite |
| Drum & Bass Rig | Buzzing tone instead of instrument sounds. |
| General | Error Message when installing Key Rig Certificate |
| Key Rig | Configuring M-Audio Key Rig for use with Micro USB (Windows Vista) |